We have an awesome partnership with ups and will take care of the postage for you! Oct 4, 2023 · be sure to get a receipt that lists the serial numbers of the equipment you are returning, which, as you said, is how comcast knows who the equipment came from. They would want you to return cable boxes and modem/router devices and their power cords. You don't need to return ethernet or coax cables, or remote controls, or amplifiers. Nov 21, 2017 · drop off your equipment at the xfinity retail store.
Our team at the xfinity retail store will provide you with a receipt confirming your return details. Oct 16, 2024 · i can understand the frustration if you haven't been able to print a return label. Just to clarify, if you are planning on taking the equipment into your local ups store, they will actually scan the equipment and print a label and package it all right there for you. Let us know if you still need assistance. Dec 18, 2023 · hi, @user_a37dh6!happy monday to you. Thanks for taking the time to visit xfinity on our forum's page for help with returning the equipment. Or you can simply drop the devices off at any open ups location (the devices could be. Sep 30, 2023 · xfinity equipment can be returned to any ups store or xfinity store. Sep 18, 2023 · we recently moved outside of the xfinity service area, and would desperately like to return our equipment. Here's the bullet points of our adventure: 1) original phone rep mistyped email for emailed return labels. 2) upon calling 3 times after not receiving the email, we were told the email would be sent to the comcast email on the account Feb 6, 2024 · thanks for reaching out to us for help with returning the router device. I'm sorry that the link is failing to create a shipping label. I know you are doing everything on your end as instructed and i thank you greatly for that.
1) original phone rep mistyped email for emailed return labels. 2) upon calling 3 times after not receiving the email, we were told the email would be sent to the comcast email on the account Feb 6, 2024 · thanks for reaching out to us for help with returning the router device. I'm sorry that the link is failing to create a shipping label. I know you are doing everything on your end as instructed and i thank you greatly for that. As @eg mentioned you can bring the device to a xfinity store for return. The better option i find is bringing the.
As @eg mentioned you can bring the device to a xfinity store for return. The better option i find is bringing the.
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